Reviews (1,518)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as intuitive and easy to use, even for beginners, with clean, professional email templates and strong segmentation. The Shopify integration is straightforward and reliably syncs customers, orders, and product data to power effective automations like welcome flows and pop‑ups. Many report higher sales and simpler communication, and frequently praise fast, “world‑class” live chat support that quickly fixes sync, SMS, form, automation, and domain issues.

October 13, 2026

This app is very clever and I'm sure its going to help generate incremantal revenue. Support was great (Sean) when I needed help.

Avendi
United Kingdom
28 days using the app
October 13, 2026

Jean was amazing. She was patient, helpful and guided us through fixing our Shopify–Mailchimp connection. We’re very happy with the support she provided, and the customer sync is working again. Thank you, Jean, and thank you to Lance for helping us along the way. Much appreciated from Milano Hair Studio.

MILANO HAIR STUDIO
Australia
Over 7 years using the app
October 12, 2026

Great, great, great help, SEPH helped creating an automation. Helped me 100% with setting it up + response time was very fast!

WRONG FRIENDS
Netherlands
About 3 years using the app
October 12, 2026

After getting inexplicably disconnected from our chat, I appreciated that Sher reached out via email to help me sort my issue. Thanks so much!

Glitter for Breakfast.
United States
Over 1 year using the app
October 9, 2026

Lori was absolutely fantastic! She was so kind, patient and helpful throughout the whole process. I'd been strugggling to resolve our Shopify and Mailchimp integration issue for quite some time, and Lori provided really clear, step by step instructions that worked perfectly. She made what was a v frustrating issue really straightforward and reassuring. I'm genuinely so grateful for her help and delighted to have everything working again. Thank you so much, Lori!

National SPCA Shop
Ireland
10 months using the app
October 8, 2026

Marz did a good job helping me today, took the time to explain, ty

First Touch Letters
United States
Almost 3 years using the app
October 8, 2026

Working with Marz was fantastic! They were patient with me, very informative and got my issue solved quickly! Thank you!

Carnivore Club USA
United States
Almost 7 years using the app
October 7, 2026

You are very blessed to have Nadz as one of your support teams. She was so knowlegable, patient and kind and I was totally lost in trying to figure out where my subscriptions were being directed when I thought I had changed things...

She walked me through the possibilities and now I know how to fix things! I am VERY grateful! You have a gem there!

fables
United States
Almost 5 years using the app
October 7, 2026

JEAN was super helpful, thank you!

Franklin BBQ Pits
United States
Almost 3 years using the app
October 6, 2026

good, Mary helped me even when my computer had to be restarted twice, she was there when I logged back in.

Ziggy Ardor
New Zealand
Almost 7 years using the app