Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

August 18, 2025

Paul has providing amazing customer service, thank you so much!

The Third Arm
Australia
About 3 hours using the app
Edited October 27, 2025

CYRUS helped me understand the connections between Shopify and Mailchimp. I have a clearer understanding of how contacts are processed.

Netherworld Post Office
United States
Almost 2 years using the app
August 13, 2025

Cyrus was very helpful!

Fly Like Paper Design Shop
United States
2 months using the app
August 13, 2025

Dean was great and very helpful!

The Relux
United States
About 5 years using the app
August 13, 2025

LORI was great helping sync between mailchimp and shopify!

ONA
United States
Almost 4 years using the app
August 12, 2025

Jay Ann was a great rep. Fixed exactly what I needed super quick & easy. Thank you!!!

LVL UP EXPO Merch
United States
About 23 hours using the app
August 13, 2025

Great support from Jay and Rafael when I had issues with my Shopify integration. They guided me through to resolve the issue.

Coppertop Jewellery
United Kingdom
11 months using the app
August 12, 2025

The support from SEPH, was productive.

Starlink Qatar
Qatar
About 2 years using the app
August 7, 2025

Dean was prompt and courteous. We highly recommend him.

Wise Buys
United States
About 1 hour using the app
August 7, 2025

Thanks, Rafael, for your support help! Super clear and timely when we had an issue

Idaho Wood Creations
United States
Over 1 year using the app