Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

August 22, 2025

Great. Helped resolve my issue and was able to reconnect with me after I kept accidentally exiting our chat. Thank you.

Priscilla Ma Inc.
United States
25 days using the app
August 22, 2025

attended to my issue immediately. made sure that im not waiting on dead air by sending messages while attending to my issues.

Humax Direct
United Kingdom
14 days using the app
August 22, 2025

Rhedd helped me today. Intergration works well but need toime to correct mistakes made historically with a large number of audiences

RWA Bristol
United Kingdom
About 5 years using the app
August 20, 2025

fast & super helpful support

Imbibe Coffee Roasters
Ireland
2 months using the app
August 20, 2025

LORI was very helpful. Thank you!

THIRDNATURE.ART
United States
7 months using the app
August 20, 2025

Great straight forward support from David!

Perfect School Tools
United States
6 months using the app
August 20, 2025

Top class support from Cyrus. Willing to go the extra mile.

Planet Wax
United Kingdom
Over 5 years using the app
August 20, 2025

Aaron assisted me with my questions and was very helpful. This is my first time using Mailchimp and Aaron was able to walk me through some steps that I was having trouble with. Great customer service!

Amarok Sports USA
United States
1 day using the app
August 19, 2025

Cyrus was fantastic in helping me to figure out an issue that wasn't an issue at all. He was very patient and explained all the details to me in a way that I could understand and move forward.

The Steady Hand
United States
Over 6 years using the app
August 18, 2025

Great, fast and easy help by Rhedd... sorted :)

Aprana
United Kingdom
About 3 years using the app