Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

August 6, 2025

Seph was very helpful

Marlow Provisions
United States
About 2 hours using the app
August 6, 2025

Awesome support and customer service! Troy was super helpful

Ruby Cup
United Kingdom
Almost 5 years using the app
August 6, 2025

Excellent customer support - Rhedd was very pleasant and helpful and got the issue sorted very quickly.

Mercury Orchid
Ireland
22 minutes using the app
August 1, 2025

Lori was so helpful! Thank you

Black Fox Cabin
United States
11 months using the app
Edited August 4, 2025

lori was so helpful and able to resolve the issue, he went above and beyond

My Store
United States
10 months using the app
August 1, 2025

Cyrus was very polite, helpful and quick to respond. I was grateful for their help!

Volga Linen
United Kingdom
3 months using the app
August 1, 2025

Aaron was great and super helpful with assisting me in resolving my syncing issue. Very patient and proactive.

Label Prem Anand
India
About 2 months using the app
July 30, 2025

Trexie was super helpful and patient with me

EarthlySafi
United Kingdom
12 days using the app
July 30, 2025

App won’t open in my Shopify and is not linking new email subscribers to my Shopify. Please help.

JanieLanie
United States
Almost 6 years using the app
Intuit Mailchimp replied July 31, 2025

Hi there, our team has reached out to you directly to try and help get this resolved. You can also get in touch with our integration experts directly via mc-integrationsupport@intuit.com. We're here to help!

July 24, 2025

LORI got me on the right track! Thanks!!

Verum Velo
United States
About 1 hour using the app