Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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Dean has been amazing on the support team! Super fast response time and he's helped me solve some bugs and problems we were having with syncing issues.
Dean was not able to solve my problem, because it's probably not actually a Mailchimp thing after all, but he was persistent in trying, even after I accidentally disconnected the chat twice!
Troy - listened well and sorted my problem.
Great, quick and knowledgable customer service. Have used MC for years without too many issues. Thanks!
David helped me resolve my issue immediately.
Paul helped walk me through it and went above and beyond by sending the guide to make sure I would know what to do. The process was much smoother than I expected. I hope all customers can receive service like that!
I had trouble with setting up Mailchimp to my store, but thanks to Lori everything went smoothly. Thanks !
Lori helped me with a timing issue. I wanted to delay the start of the popup on my store. So far, so good. Seems to be working well at the moment.
And Mary also helped me another time with deleting a tag I could not remove on my own!!!
I had an issue with my Mailchimp account that I couldn’t figure out, and Dean solved it quickly and professionally. He was responsive, clear in his communication, and knew exactly what to do. I really appreciated his efficiency and support. Highly recommend him if you’re facing any Mailchimp-related problems!
The support is unmatched - Rafael was incredibly helpful!
