Reviews (1,519)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

January 30, 2025

Clarisse was invaluable in assisting me with a few issues. Very nice and prompt.

CheapLubes.com
United States
Almost 6 years using the app
January 29, 2025

Rafael was very helpful, he helped me solve my problem (audience sync, etc) and guided every step. I felt accompanied and the advice he gave worked and solved my issue. I really appreciate his support because unlike others, he really was able to trouble shoot and guide me int he right direction. when we the chat was disconnected he immediately connected back, which made it all easier and i'm really happy with the support Rafael provided me. THANK YOU!

The Gratitude List®
Belgium
Over 3 years using the app
January 27, 2025

I got an answer quickly and it actually solved the problem!

all3sports
United States
Over 5 years using the app
January 27, 2025

Very helpful support (Lori) was able to guide through the process of setting up a form through mailchimp on Shopify

TileStyle
Ireland
Almost 4 years using the app
January 23, 2025

DEAN was awesome, patient, and super helpful! Made life so much easier.

Gingerbread House Toys
United States
Over 5 years using the app
January 21, 2025

Even though we did not get anything solved, Paul was very helpful.

Magical Child
United States
2 months using the app
January 21, 2025

great customer service from Rafael

MindControl
Canada
About 4 years using the app
January 20, 2025

Lori was extremely helpful and patient.

The Space SA
South Africa
Over 3 years using the app
January 17, 2025

Lori has been really helpful solving my problems with the Shopify integration

Vroom! Classics
United Kingdom
1 day using the app
January 14, 2025

Dean was incredibly helpful in resolving the issue I encountered with the pop-up window at my store www.ZKoriginal.com. Thank you so much!

ZKoriginal
United States
Over 2 years using the app