Reviews (1,519)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

January 7, 2025

Rafael was great in helping me resolve our syncing issue!

Investments Illustrated
Canada
About 1 month using the app
January 6, 2025

Dean was very knowledgeable and answered all my questions with the information I needed to accomplish my goals.

ChurchGear
United States
11 months using the app
January 6, 2025

Rafael was amazing, patient and gave me just the right amount push so I could resolve the issue and learn while doing so

WAVE Training & Consulting LLC
United States
12 months using the app
December 16, 2024

Dean was super helpful and provided great customer service!

Renditions Art
United States
11 days using the app
December 13, 2024

We reached out for support for integration between Mailchimp and Shopify. David responded very fast, courteous and professionally. We are happy with the timely support.

Lumos Sleep
United States
10 months using the app
December 11, 2024

Rafael was amazing and helped me through my issue and we got it to work!

New Age Performance Inc.
Canada
About 5 years using the app
December 10, 2024

Some workarounds and some time spent but problem solved in one interaction. Clarisse was excellent to work with.

My Store
United States
14 days using the app
December 10, 2024

David was super helpful in integrating my products into my email marketing. He made sure to send me the right links to guide me to resolve the issue!

Pens Corner
United Arab Emirates
About 5 years using the app
December 9, 2024

Dean was so helpful today and really made sure my issues were resolved in a timely manner! Highly recommend him!

Tuk and Lu
United States
18 days using the app
December 5, 2024

The agent was very helpful unfortunately my issue needed further assistance to resolve but that's no fault of theirs

Tellus
United States
Over 1 year using the app