Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

August 16, 2020

So far so good for my wellness business. I am still learning. Going to watch tutorials to better my understanding. Thanks!

Naturally Empowered
United States
About 1 hour using the app
Edited October 21, 2019

No Issue, sync perfectly with Mailchimp, Happy about it, not only sync contact also sync product pics which is very helpful.

Sanskreeti
United States
4 days using the app
December 5, 2020

Worked First Time. Great app and very easy to use. Able to sync all orders and contacts with ability to pull in tags as well.

Floral Design By Heidi
United States
About 5 hours using the app
April 15, 2019

Great app! Solved my Mailchimp connectivity issue and now I am back to syncing my Shopify email captures with Mailchimp again.

GoutandYou.com
Canada
3 days using the app
August 31, 2020

Great app! We have been using it for a long time now with no problems. It works as promised. Support is also great. Thank you.

Jardin Floral Design
United States
Over 1 year using the app
May 6, 2019

Everything went well. Nothing wrong to report. I didn't have any issue so I can't tell you if the customer service is good or no.

Orabel
Canada
3 days using the app
August 16, 2019

We use this app for our 2 websites, we are happy to be able to synchronize our customers to our MailChimp email lists. Thank you!

Cote Cuir Leather
Canada
2 days using the app
Edited February 7, 2022

After uninstalling and installing it works right. First time i got installed sync does,'t work, after that it works as i Expected

MineralFlow
Spain
About 2 months using the app
Intuit Mailchimp replied February 4, 2022

Thanks for your review and feedback. We've reached out to your via email regarding this matter. In general the way the Sync works we sync customers, orders, and products from Shopify to Mailchimp as transactions and signups occur. All signups made directly to the MailChimp list either via .csv import or signup on a form on another site will only be listed in MailChimp and will not be synced to Shopify.

September 20, 2020

We downloaded Shopsync to bring our Shopify data into Mailchimp. It worked smoothly and seems to have done the job well. Thank you

Manuka Essentials
New Zealand
10 days using the app
June 16, 2020

Easy to use but double opt-in doesn't seems to work. Even if activated, the users are automatically subscribed without confirmation.

Alce Nero Shop
Italy
7 days using the app