Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

September 12, 2019

I used to sync my contacts for a website, it works very well, and I am very happy now I can send the mail to my subscriber, nice app!

Zelda Cards
Hong Kong SAR
4 days using the app
September 7, 2021

Excellent integration! ) AAA+++
Just what is required to sync with MailChimp...
Saves me the labour time of adding contacts manually!

uPVC.com.au
Australia
29 days using the app
May 17, 2019

So far so good. Easy to install and sync up with MailChimp! I emailed with a question and they got back to me within a couple of hours.

BetterWall
United States
About 2 months using the app
Edited February 24, 2020

I think Mailchimp is the best email marketing platform available and ShopSync make the integration as easy and reliable as it must be

Fallen Footwear US
United States
About 2 months using the app
July 16, 2020

Straight to the point at least there is a solution to connect to mailchimp... very few do this now that mailchimp app is out of Shopify

ozdingo
Australia
Over 1 year using the app
April 1, 2019

This app is functioning nicely as a replacement for the native Mailchimp app that's been discontinued. I'm very thankful it's available.

Topricin
United States
4 days using the app
Edited June 9, 2019

In the words of Apples famous tagline, "it just works". Excellent support and has ben the pivotal app in our shop. Thoroughly recommended

Classic Dressage Collection
United Kingdom
About 1 month using the app
August 16, 2019

Works perfectly to sync Mailchimp, which is the reason for downloading. If you’re using Mailchimp for email marketing etc., use this app.

Get GFuel NZ
New Zealand
4 days using the app
September 26, 2019

I was nervous about using something other than MailChimp for my email campaigns but ShopSync made it soooo easy to connect. Very reliable!

Dirty Company Clothing
United States
4 days using the app
November 23, 2022

I have been trying the past two days to integrate my shopify site with mailchimp. When trying to download the app it says "URL Not Found"

Cliodhna Doherty Art
United Kingdom
Almost 2 years using the app
Intuit Mailchimp replied November 23, 2022

Hi again, we see your store is now connected and syncing as expected. Don't hesitate to get back in touch with us if you need any other help.
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Hi there! Sorry you're having trouble we definitely want to help out.

Can you do us a favor and try to install the app again? We spotted something on the back end that may have caused this issue and has been resolved.

Also, be sure to clear your cookies/cache prior to the retry. Let us know if you have any additional problems and contact us at mc-ecommappsupport@intuit.com.

Thanks!