Reviews (101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app greatly streamlines returns and exchanges, cutting emails and support tickets. The branded portal is simple, professional, and highly customizable for complex policies, upsells, and local payment gateways. Many report more exchanges and store credit vs refunds, helping margins. Integrations with carriers, Gorgias, and WMS are praised, and merchants consistently highlight smooth onboarding and fast, proactive support.
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The transition to using Post Co has been seamless! The staff were very supportive with the set-up, super prompt with replies and always happy to help - special thank you to Felicia! The interface is user-friendly and easy to set up.
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Adding to this, we've now been with Post Co for 3 years and would still recommend. The support team continues to be incredible, even helping us quickly develop a feature we needed for a separate app integration.
The support team is amazing and helpful, They always respond quickly and resolve any issues.
Fairly simple process, which is great - very thorough support, unlike previous platforms we've been on. And always open to feedback and assistance with updating things for us as well.
Great app, lots of options for upselling if items are no longer available. Easy to use for my team
So easy to set up, able to speak to a human easily, this is a very well run app that has made things substantially better for our UX. 10/10 X
Excellent app - we’ve been using it for years. Felicia is always quick to assist and incredibly helpful. The team continues to roll out great new features regularly.
Onboarding with PostCo was one of the best experiences I've had. Aisyah is a rockstar.
Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.
Post Co dealt with my customer service matter effectively. I am happy with their service. We are managing our returns through their service.
Been really helpful in helping us automate our returns. Thoughtful features in backend that are well thought-through. Worth the subscription.
