Reviews (101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app greatly streamlines returns and exchanges, cutting emails and support tickets. The branded portal is simple, professional, and highly customizable for complex policies, upsells, and local payment gateways. Many report more exchanges and store credit vs refunds, helping margins. Integrations with carriers, Gorgias, and WMS are praised, and merchants consistently highlight smooth onboarding and fast, proactive support.
Refine
-
By rating
The app is very user friendly and has transformed our returns process for the better. Fara is so helpful and always there for us if we have any queries.
Very highly recommended! PostCo has revolutionised how we handle customer returns and been an excellent addition to our business. The PostCo team has exceptional customer service and always been a pleasure to work with.
Melissa and Fara are always on hand to help when we have an issue and their knowledge is so useful when we are trying to implement things which are difficult to create. Thank you for all of your continued help!
An incredible app that not only streamlines returns and exchanges but also gives the customer so much control over the situation, which saves you so much time.
Mellisa was amazing throughout the whole set up process and made the whole thing a breeze.
Couldn't be happier with Post Co, it makes our returns process so much easier for our staff and customers. Their customer service is excellent and they always resolve any issues promptly and respond to queries very quickly. Can't recommend them enough!
PostCo is effective and efficient, it is simplifying the online returns process, user friendly, and hassle- free experience for customers.
We have been using PostCo for about 2 months so far and couldn't be happier. The app runs smoothly and the response from customer service has been amazing. Highly recommend.
App is absolutely great and the customer service, Aisyah more specifically, is amazing amazing amazing.
We've used other tools in the past but none are as slick as Postco.
Would highly recommend!
Incredibly happy with PostCo. Very user-friendly, has completely streamlined our returns processes for the customer and our internal team. Fara is a superstar - very supportive, responsive and knowledgeable.
Great service and support with the app. Does everything we need to manage our returns and makes it easy.
