Reviews (101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app greatly streamlines returns and exchanges, cutting emails and support tickets. The branded portal is simple, professional, and highly customizable for complex policies, upsells, and local payment gateways. Many report more exchanges and store credit vs refunds, helping margins. Integrations with carriers, Gorgias, and WMS are praised, and merchants consistently highlight smooth onboarding and fast, proactive support.
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We migrated over to PostCo 360 from a different app. Rachel was super helpful with onboarding our team and assisting with any questions or requests we had. Our team is enjoying the back end side of things. Thank you!
We're extremely happy with the service provided by the Postco team! This product actually opened up a lot time for me so sometimes I just sit in front of my computer, twiddling my thumbs. I highly highly recommend!!! Thanks Melisa!
I really like the features this app offers! it seems very easy to use and install, and it has videos to follow to help with setting up your account. It also has a nice customizable return portal which I think is straight forward to use
The app is reasonably priced and effective. Melisa on the customer service team has been very helpful, and responsive to all of our questions. With the new Advanced Exchange feature, PostCo is competitive in the crowded field of return apps.
PostCo 360 has been so great to work with! They've been able to fit all of our needs with our return policy & process and are always so willing to help us with any customizations that need to be made. Definitely a game-changer for our company.
Hey! We switched to PostCo 360 and it's been really good so far! Have it for a few months and no complaints at all. Customer service is great! Will go up and beyond to make sure you are satisfied. Recommend to anyone that needs a Return/Exchange app
PostCo 360 has made handling our returns so straightforward and easy - for both the customer and us (so much less back and forth over email!). Easy to personalise and keep on brand and the team are always on hand for any problems and questions we have.
I'm so excited to find PostCo 360! I was managing returns and exchanged manually and it was so much work. I am so happy to have an app that does it all for me. And Fara was amazing at walking us through how everything works and helping us get onboarded!
We transferred over from a larger returns provider because they were too expensive. Come to find out, PostCo 360 can do everything that our old larger app can do at a fraction of the price. On top of that, Rachel was so helpful and made the setup so easy.
Since installing Post Co our returns and exchanges have become such an easy process! Everything is streamlined and easy for both our team and our customers. The installation was so easy and the team at Post Co was beyond helpful. Would highly recommend :)
