Reviews (101)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app greatly streamlines returns and exchanges, cutting emails and support tickets. The branded portal is simple, professional, and highly customizable for complex policies, upsells, and local payment gateways. Many report more exchanges and store credit vs refunds, helping margins. Integrations with carriers, Gorgias, and WMS are praised, and merchants consistently highlight smooth onboarding and fast, proactive support.

February 22, 2022

Great and easy service once everything is set up. The team is also very helpful and quick to respond to queries!

Marine Serre
France
20 days using the app
May 30, 2023

The team at PostCo have been so helpful, and very responsive throughout the implementation phase, which has been invaluable!

OchreLane
Australia
About 2 months using the app
March 8, 2021

PostCo is super easy to use and saves me a lot of time. Set up is easy and customer service is great. Very responsive and helpful.

Olga Berg
Australia
3 months using the app
August 26, 2021

Really helpful customer service and I love the app! It does all I need and it gets better and better over time! Totally recommended!

Velvety
Australia
6 months using the app
October 25, 2021

We have been using the AP for a month so far and have found it has saved so much time with customer service, it is so easy to use and follow.

CLEONIE
Australia
About 1 month using the app
June 30, 2022

We transitioned to them recently and the process was seamless. The staff was very helpful and friendly. The interface is very user-friendly as well.

The Home Security Superstore
United States
8 days using the app
August 26, 2021

We used this app to streamline our returns process. It has really helped make things efficient for our team & our customers. Would definitely recommend it.

LE BUNS
Australia
About 1 month using the app
February 1, 2023

Felicia provided such great service for our queries - always very responsive and helpful. It's lovely to know that helpful service is on the other end of a great app.

BRIE LEON
Australia
Over 2 years using the app
September 20, 2021

Melisa has been a huge help with the setup of PostCo 360 to our online store. We are looking forward to streamlining our returns processes and making it as easy as possible for both our team and customers.

peony AUS
Australia
5 days using the app
September 1, 2021

This app has transformed our returns process - so easy to use! Melisa who is our support person, has been super accessible and helpful and has fixed any issues as they have arisen for us. Would totally recommend.

Frock Me Out
Australia
4 months using the app