Reviews (101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app greatly streamlines returns and exchanges, cutting emails and support tickets. The branded portal is simple, professional, and highly customizable for complex policies, upsells, and local payment gateways. Many report more exchanges and store credit vs refunds, helping margins. Integrations with carriers, Gorgias, and WMS are praised, and merchants consistently highlight smooth onboarding and fast, proactive support.
Refine
-
By rating
Great and easy service once everything is set up. The team is also very helpful and quick to respond to queries!
The team at PostCo have been so helpful, and very responsive throughout the implementation phase, which has been invaluable!
PostCo is super easy to use and saves me a lot of time. Set up is easy and customer service is great. Very responsive and helpful.
Really helpful customer service and I love the app! It does all I need and it gets better and better over time! Totally recommended!
We have been using the AP for a month so far and have found it has saved so much time with customer service, it is so easy to use and follow.
We transitioned to them recently and the process was seamless. The staff was very helpful and friendly. The interface is very user-friendly as well.
We used this app to streamline our returns process. It has really helped make things efficient for our team & our customers. Would definitely recommend it.
Felicia provided such great service for our queries - always very responsive and helpful. It's lovely to know that helpful service is on the other end of a great app.
Melisa has been a huge help with the setup of PostCo 360 to our online store. We are looking forward to streamlining our returns processes and making it as easy as possible for both our team and customers.
This app has transformed our returns process - so easy to use! Melisa who is our support person, has been super accessible and helpful and has fixed any issues as they have arisen for us. Would totally recommend.