Reviews (1,207)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

Edited July 20, 2021

Best sms app ever! if you need help they respond extremely fast. You can also create really nice pop ups to build your sms list.

NonyesMinks
United States
About 2 months using the app
December 24, 2021

Their Chat Help was amazing. Sandy Quiett was the best! I don't think I would have been able to get up and running without that.

Hiker Sight
United States
About 20 hours using the app
March 31, 2022

Great customer service. Had an issue this morning and Sandy Quiett handled it quickly while also making me laugh. Highly recommed.

North Authentic
United States
5 months using the app
June 11, 2020

Been using the app for a few weeks. Makes it very easy to set up automated text messaging for Shopify customers. Very happy so far.

Hit Run Steal
United States
9 days using the app
November 17, 2020

I love this app. I have used it for several months now. And the team is so helpful, I get help immediately with any questions I have!

Retro Bows Co.
United States
8 months using the app
December 9, 2021

AMAZING! Always available, helpful, and easy to work with. Not to mention super supportive and go above and beyond. Taylor is amazing!

Couplet Coffee USA
United States
7 days using the app
February 4, 2021

This app is very user friendly. I set it up quickly and used the chat where I received detailed one on one support. Very quick response!

Klassy Jewels by Lady K
United States
About 5 hours using the app
May 14, 2020

Still testing the functionality of this app, but customer service is 5 star+. The Postscript team is prompt, savvy and great to deal with.

Copper Bottom Swim
Canada
November 29, 2022

PostScript is great for our SMS marketing and their customer support was really helpful and fast to resolve some billing issues that we had.

Rocking The Dog Mom Life
Canada
7 months using the app
January 30, 2023

RACHEL HELPED ME THRU A TOUGH PACK AND FIXED EVERTYHING ON MY POP UP SHE IS THE BEST.... GIVE HER HER RAISE AND TREAT HER TO A GREAT MEAL :)

LASHED BY BOSS
United States
10 months using the app