Reviews (1,207)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

July 14, 2022

This app is AMAZING considering we are a small business. The support staff online are fabulous with helping you out if you are ever in a jam.

C'Amoré & co
Canada
4 months using the app
January 4, 2021

I needed to automate my sms marketing from typeform and the service was great. Really appreciate it because it helps get my tasks done quicker.

WaveySnkrs
United States
4 days using the app
Edited October 30, 2020

Shannon provided great customer support and spent hours helping me. She was outstanding! I really appreciated her time and help with our issues.

Voice of Hair
United States
10 days using the app
August 12, 2022

Great SMS app for sending segmented notifications to your customer list. We consistently see 15X+ returns each month. I highly recommend this app.

Fabric Punch
United States
Over 1 year using the app
May 12, 2020

I love that it's super easy to add giphys to my texts and how easy it is to setup! Also the pop-up on the home page has helped me gain new customers!

J Lynée Boutique
United States
3 months using the app
June 12, 2020

Easy to navigate dashboard, intuitive UX, seamless integration with our apps, and next level customer support -- Postscript SMS is the total package !

Ready Set Judy
United States
6 months using the app
October 15, 2020

Great app and great support team! They helped with my issues right away. Thank you! Would recommend this app to anyone who wants to get into SMS marketing.

Obro
Canada
Edited July 2, 2021

Always great and stellar customer service experience with Postcript representatives ! Super helpful and spot on through and through! Special thanks to Michael!

Philter Labs
United States
5 months using the app
February 4, 2021

Makes sending an SMS a very user-friendly process. Advanced segmentation abilities. Online chat is responsive and helpful with questions during campaign building

Empathy Wines
United States
11 months using the app
June 29, 2020

I highly recommend this app and their services. I just experienced possibly the best customer service from Zev. I am so impressed! They have a customer for life.

cwpapparel.com
United States
23 minutes using the app