Reviews (1,207)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

January 29, 2021

had a little snag at the beginning, but reached out to customer service and they responded and fixed my issue within minutes! excellent app and great customer service!

Allure
United States
About 1 hour using the app
November 30, 2020

Customer service is fantastic. All of our questions were answered quickly and efficiently. Sending out our first text campaign was so simple and seamless. Love this app!!

Vintaj Cowgirl
United States
5 days using the app
April 7, 2021

It took some quiet time for me to really understand how the app works and make it work for my my business but so glad I did it. The support team is very helpful and quick.

Season 2 Consign
United States
6 months using the app
April 27, 2021

Customer service and reliability are the 2 biggest factors when choosing an app. Porshai was great on the customer service side of things and the product speaks for itself.

SalonPal
United States
14 days using the app
July 23, 2020

This app is one of the easiest to use for SMS, the pop ups are pretty good and easy to set up. also A++++ customer service! Definitely recommend this for your shopify store.

Beach Babe Swimwear
United States
38 minutes using the app
August 3, 2020

Just getting started with Postscript. The app makes it easy for you to setup. Sms trumps email all day. And just had a convo with support at 11pm.. Nuff said. Get the app.

The Ice Lion
United States
5 days using the app
January 3, 2019

Probably the best customer service you will have see on shopify store. Thanks for this team, I was able to install and run a campaign on the first day. So effective and an amazing tool

THE KRIPT
United States
About 2 hours using the app
May 26, 2020

Great app - easy to use, but above all, great customer service with real people who actually respond right away. I have worked with Shannon and she's been outstanding in helping us out.

AZOTH
United States
6 months using the app
August 23, 2020

Just signed up today and customer service has already been extremely helpful! I’m switching over from Slicktext because I immediately learned how much better PostScripts is in comparison.

The East Wing
United States
26 minutes using the app
June 3, 2020

Day one with Postscript but experience has been perfect so far. Super easy to install and most of the heavy lifting done already. Immediate response to support questions. Love this so far!

Wine Central
New Zealand