Reviews (1,208)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

August 30, 2020

I added this app to increase the likelihood of staying connected with my customers and visitors. It has over delivered and I'm so excited for the growth! The customer service is superb! What a wonderful app and brand!

Prayers Planner
United States
Over 1 year using the app
December 29, 2020

This app is very good and the support is outstanding! They answered all my questions and checked all my automations on the spot. I'm saying this because it could be a bit confusing setting everything up for the first time.

GameOnGear
United States
2 days using the app
November 25, 2020

Very prompt response. Love everything about post script including their fantastic texts that help me create what to say to my customers, speedy replies, and the automated tracking. Everyone I have referred loves it as well

The Fragrance Bar LLC
United States
4 months using the app
October 29, 2021

I just got set up on Postscript and I'm absolutely amazed. Their customer support help me within seconds to solve a question I had. Looking forward to all the results this Q4 and I'm glad I chose Postscript for my SMS needs

CROSSNET Australia
United States
10 months using the app
February 24, 2021

I am so impressed by PostScript so far. Setup was so easy and it started generating sales right away. My questions are answered right away, thanks Bryan. I couldn't be happier. I am just sad I had not been using this sooner.

Sweet Apricity
United States
15 days using the app
February 10, 2022

I was having issues logging into a link for a campaign I was doing. Taylor was so helpful with assisting me. She tried every troubleshooting method to help me. Her customer service was stellar and extremely helpful! Thank you Taylor :)

Kennedi’s Essentials
United States
Over 2 years using the app
Edited July 9, 2020

This is the SMS automation app we had been looking for forever. Simple setup, well designed popups, pre-loaded templates, and excellent support. We would highly recommend this app if you're looking to grow your shop through sms marketing.

Summer Creek Apparel
United States
7 days using the app
October 28, 2020

Two ecommerce owners recommended this app to me and so far so good. The interface is super easy to use, fun, and has good analytics. I also like the chat feature! I deleted something by accident and a rep was very helpful in solving my issue.

After The Internet
United States
5 days using the app
February 3, 2021

I am new to Postscript. I've heard a lot of great things about Postscript. I had an issue with my account and Bryan was awesome with assisting me with getting that handled. I will come back for my review on how Postscript works for my business.

Blak & Posh Boutique
United States
4 months using the app
June 26, 2020

I just downloaded recently, but it has been very easy to use and ive grown my list pretty quickly in just a few days! The customer service team was very quick to fix something that was wrong within a few minutes, Zev made it very easy and quick!

Athena Lash Co.
United States
3 days using the app