Reviews (1,208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.
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Super user friendly, and I greatly appreciate the tech support that seems to answer within ~2 minutes no matter what time it is. It's really helpful as we learn how to best use this platform and much easier to get in touch with than other platforms we have.
There are lots of SMS platforms out there! PS integrates easily with Shopify and also allows flexibility to integrate with popular services like Klaviyo and Zapier. I really appreciate their customer service and that's the main reason I'm sticking to PS for now.
We are an online boutique that launched a little over a week ago and had some questions about Postscripts. We chatted online with Sandy. If you ever have the pleasure of chatting with Sandy you are in great hands! She was so helpful and is a true gem! We love Sandy!
The Postscript team and platform are great! I really appreciate how detailed and advanced the self-serve tools are and the customer service team has been extremely responsive and helpful with troubleshooting, integrations, and any other questions I've thrown at them.
We were intrigued by the 5 star reviews and of course we couldn’t agree more! This app is amazing and the tech support is the best we have seen. Excellent! You will love how easily this app is integrated with your store. There is so much you can do with it. 5 stars :)
I use this app to grow and reach our customers via text message. It simply works! We are seeing at least a 6x on ROI every single month. It's easy to use and the support is excellent. It is an excellent way to reach customers at different stages of their buying journey.
I love the 30 day free trial. There is so much customization you can do! Definitely recommend. Sylvia is by far my favorite CS person. She totally understood my needs and gave me help that was fast, correct, and even shared a laugh. Thank you PostScript SMS I am so thankful!
App is absolutely amazing and Zev is really cool and helpful with questions. This app was referred to me by a current customer and after seeing the analytics and the income it generated for them, I had to take a shot at it. So far I am liking what I see. Will come back and update.
The support and kindness of the support team is exceptional. Haven't received such great service in years. We are based in Australia and they helped us with getting an AU phone number and removing the time zone time send restrictions. Huge shout out to the support & billing team - thanks again!
This app has been a game-changer for connecting for customers so far! It's very user-friendly, and customer service has been great at helping me through how to set up keywords and automations. Everyone should give SMS marketing a go, at the very least for select VIP customers as it's an untapped channel.
