Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

May 13, 2020

I love this app! So easy to send text to your customers. It has great reporting features and my favorite part is credits roll over to the next month!!!

Pistols and Petticoats
United States
3 months using the app
September 8, 2020

Postscript is amazing! Friendly customer service, incredible pricing, and has all the capabilities we're looking for to take our SMS to the next level!

Fanjoy
United States
25 days using the app
September 18, 2020

We LOVE the Postscript app - and their customer service is unbeatable. Responses are almost immediate - and always warm, friendly, and helpful. THANKS!

eteeshop
Canada
Over 1 year using the app
April 15, 2021

Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!

Clevr Blends
United States
About 1 month using the app
August 18, 2021

I use this app for SMS marketing. I've found it to be very easy to use and it has increased my online sales! The customer service is also exceptional!

Adeline
United States
8 months using the app
November 3, 2021

Amazing response from support - so friendly and always there to help. App easy to use and has all of the features I'm looking for when it comes to SMS!

Serei Swim
United States
4 months using the app
May 22, 2023

Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.

bambu
United States
About 1 month using the app
April 29, 2020

We love using this SMS app! We switched from another and this one is 100x better. Very user friendly and reliable. Customer service is also top-notch! :)

The Beaufort Bonnet Company
United States
5 months using the app
January 11, 2021

This app has is one of the most important to have on your store! It has generated us thousands of Dollars in the past week! Plus great customer service!

Klassy Network
United States
Over 1 year using the app
November 18, 2021

The best apps have the best customer support when it's hard for you to navigate things and this app is one of them! This is why I love using this. Kudos!

The Free Spirits Company
United States
9 days using the app