Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

Edited June 15, 2020

We LOVE Postscript! The app is very easy to navigate and their customer service is spot on! This is by far the best SMS and MMS platform that we've used.

Cactus Rose Boutique, LLC
United States
6 months using the app
July 30, 2020

Have been using Postscript for about 6 months now. Has given really good ROI and is pretty easy to use. Their support is also super helpful. 100% recommend!

Moto Loot
United States
Over 1 year using the app
November 6, 2020

The customer support and development team is great, super helpful with any issues that arise! Makes things a lot easier when getting started with a new app.

Big Life Journal
United States
21 days using the app
January 6, 2019

Still a work in progress with getting the app up and running but the customer service so far has been outstanding! Excited to be working with this company.

Foxhole Medals
Australia
About 5 hours using the app
June 26, 2020

Easy to user interface, stellar customer service (Zev is the man!) and I am already seeing some nice conversions for my store. Can't go wrong with Postscript

Butter Depot
United States
16 days using the app
September 25, 2020

As a new business postscript customer service has been amazing and very helpful. I look forward to scaling my business and upgrading my plan with postscript.

Magnolia Engraved Gifts
United States
Over 1 year using the app
November 24, 2020

Very prompt customer chat helped me answer several questions and solve a few issues quickly. The customer service rep was quick to respond and very informed!

U-Konserve
United States
4 months using the app
September 8, 2021

Great customer service, intuitive platform. Can be a bit on the pricey side but probably is the best all-around SMS platform if you want to do SMS marketing.

Porto's Bake at Home
United States
3 months using the app
October 4, 2021

Strong and reliable platform, no deliverability issues, easy UI, excellent service, and integrates well with an advanced tech stack. Thanks Travis and Jared!

Bed Threads
Australia
7 months using the app
April 25, 2022

I needed help with my sms texting strategy and Bre was more then a help she was a life saver . She walked me through everything and was very patient with me.

Natural Roots
United States
3 months using the app