Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

July 21, 2022

Postscript has been so beneficially for us! The support (specifically meg) have been nothing but helpful to me and my team! I am SO appreciative of them! <3

Everyday Chic Boutique
United States
Over 1 year using the app
August 11, 2022

Rachel was awesome in helping me sort out some issues I was having! Thank you Postscript for having such an awesome customer service team! Much appreciated!

Bash & Co Boutique
United States
Over 2 years using the app
June 28, 2023

Taylor was very very helpful in the questions i had with the SMS marketing! I appreciate her quick and helpful response! Must have app on your shopify store!

Distressed by HB
United States
About 20 hours using the app
July 20, 2020

A+++ SERVICE. Always ready to chat and help. Seems I always have the same rep. extremely helpful. If you use this APP right it can bring in some big money.

MambaMerch
United States
3 months using the app
Edited October 4, 2020

A really great customer service team! Had an issue that stopped us in our tracks and they solved it. On a Saturday at midnight. Shannon is super helpful too!

Almond Cow
United States
8 months using the app
March 7, 2022

I am pretty new to using post script and have a lot to learn but when I reached out for help Sandy was Johnny on the spot and very helpful! Much appreciated!

Tremblay Handcrafted
United States
7 months using the app
March 29, 2022

I'm new to this app but, I'm already in love with it. I had a bit of trouble sending my first campaign and Porshai, gladly stepped in and resolved the issue.

BE U GORGEOUS
United States
2 months using the app
June 24, 2020

Easy to use and install with Shopify! Customer service is quick to respond and helpful. Works great and can see it being beneficial in many ways going forward.

Munk Pack
United States
1 day using the app
Edited May 7, 2020

Have had post script for 30 days and its great!
Love the response we're getting from this app!
The team is quick to respond and so helpful, highly recommend!

Sterling Forever
United States
29 days using the app
June 18, 2020

We were looking at other SMS options and are glad to have come across Postscripts. Easy Set Up. Helpful and fast support from the start. Very reasonably priced.

Fuse Lenses
United States
9 months using the app