Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

January 8, 2021

I'm very happy with this app so far. I have tried several other companies and been disappointed. The features are great and the customer support is even better!

Truvani
United States
27 days using the app
Edited October 5, 2021

Postscript is the best. Huge shout out to Travis and Wasim for helping our account reach its full potential. Great chat support as well. Highly recommended app.

K9 Sport Sack
United States
9 months using the app
July 2, 2020

Super easy to use, great support, great ROI. Took me an hour to get the basics setup and we starting getting additional revenue right away. Highly recommend. A+

Custom Envy
United States
4 months using the app
Edited October 16, 2020

This app has changed our business. Easy to use and the support team is always available to assist. This is a game changer when it comes to your SMS and MMS needs.

SP4text
United States
About 1 month using the app
November 24, 2020

We have started using Postscript for SMS marketing and are really seeing a benefit from using it. Their customer service team is so helpful and quick to respond.

Lashify
United States
18 days using the app
May 28, 2021

Best SMS platform out there, easiest to implement, lots of constant innovation to make our life easier with SMS... and their customer support is on another level.

We Love Doggos
United States
2 months using the app
January 19, 2022

I've barely scratched the surface, but the customer support is fantastic. My questions get answered fast, accurately, and by people who are pleasant to deal with.

Empty Set Entertainment
United States
14 days using the app
August 13, 2020

The customer service for this app is out of this world. Shannon was ridiculously helpful and went above and beyond. I can't wait to dive deeper into this software.

Local Roots Kombucha
United States
About 2 hours using the app
April 30, 2021

Insanely expensive for people with big lists (2k or more). Like nearly $100 to send 1 text. Awesome platform and super user friendly but it is so stupid expensive.

Agent84
United States
7 months using the app
November 8, 2021

Postscript has been great for our biz. They're very professional and I love the events they have w/ ideas to expand what we're doing. I recommend them to everyone.

FEMME NOIRE
United States
About 1 year using the app