Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

May 12, 2020

I love how easy it is to create campaigns and how easy you can go back and compare Sales/ROI. I also love that you can send pictures with your campaigns!

Ana Patricia Boutique
United States
4 months using the app
August 17, 2020

Excellent customer service - very responsive and helpful! Great app for SMS text marketing and their service has made the learning experience very smooth.

Sonage Skincare
United States
8 months using the app
February 16, 2021

Amazing customer service. Answered in minutes and fixed in less than 2. Shannon is awesome! Will recommend postscript to all friends. Great pricing too!!

Pumpkin Patch Co
United States
2 months using the app
November 30, 2021

I've been a Postscript customer for some time and have thoroughly enjoyed the tool! Oh and the customer service team has been great, shout out to Taylor.

Lalo
United States
Over 1 year using the app
February 4, 2022

Love using Postscript! There was such an ease of use in getting up and running and getting started with implementing our SMS marketing . Highly recommend!

Gavin Luxe
United States
Over 1 year using the app
May 2, 2019

The Shopify Postscript App has been very effective in communicating with our customers, increasing sales, high conversion rate and great customer support.

Serenede
United States
2 months using the app
July 9, 2020

We're extremely happy with Postscript and how it's been performing for us. The abandoned cart series and shipping updates are working better than expected!

Volcanica Coffee
United States
About 1 month using the app
January 22, 2021

We have been using this app for about 4 months and have seen a huge return with it! So glad we installed it! And the service is so good! highly recommend!

Girl Tribe Co.
United States
6 months using the app
June 14, 2021

This app is super easy to use and it really does help generate revenue! Also, the customer service is helpful and quick with responding! Highly recommend!

Peach Flair
United States
4 months using the app
January 28, 2022

Postscript has turned into one of our best selling channels. Easy to use and great customer service. Porshai was super helpful when I reached out via chat!

The Lift Box
United States
10 months using the app