Reviews (1,205)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

November 8, 2021

I just downloaded this app, seems like there's a lot that you can do with is, the customer service was great so I'm looking forward to seeing how it will help the store drive subscribers.

Modified Decals INC
United States
About 1 hour using the app
December 23, 2021

I have enjoyed working with Postscript for SMS. The platform is easy to use and their team works hard to help us grow and refine strategy! Everyone is so helpful and friendly to work with!

Thrive Causemetics
United States
5 months using the app
July 13, 2020

PostScript team has been on point!! They really focus on their product and customer support. Every time I needed help they were quick and very detailed regarding troubleshooting the issue.

Verve Coffee Roasters
United States
About 2 months using the app
August 4, 2020

Customer service is great, always a quick response. Great price and lots of features to use. I'd encourage anyone to test this one out first, I don't think you'll want to find another one.

Nutrithority
United States
27 days using the app
November 2, 2020

Great app, it has immensely helped with sales overall. The support is fantastic and they respond very quickly. No problems here other than it can be expensive, but it pays for itself quick.

Gorilla Mind
United States
3 months using the app
June 24, 2021

chatted with Morgen today and she was amazing!!! So helpful and knowledge on all the tools the app offers. We are very new at this and she made everything easy to understand for newbies!!!!

Liveloveplayground
United States
15 days using the app
May 13, 2022

The best service. Sandy has been a huge help and the onboarding team make life super easy. We were with another SMS service for a short time to compare service and Postscript won hands down.

Stubbs & Wootton
United States
6 months using the app
September 12, 2022

Excellent customer service and SMS solution. We just installed it and were able to understand the dashboard and how it works and we had some questions that were solved via chat veru quickly.

Back by Popular Demand Consignment inc
United States
About 3 hours using the app
May 6, 2019

Postscript has been the ideal tool to get us started on SMS. The ROI has been very strong, but the team has also been incredibly hands on, helping educate and ramp us up on this new channel.

ANINE BING
United States
8 months using the app
May 30, 2020

Zev took the time on a late Saturday night to get me set up with automation and figure out an issue. Excellent introduction this this company! Thank you so much for the great customer service.

American Hero Clothing
United States
About 3 hours using the app