Reviews (1,205)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

May 24, 2021

I use this app for my SMS marketing. Ran into a minor issue, reached out to customer service (Zev) & they took care of the issue in no time. Thanks you so much for your support. Love this app.

Cheeky Bonsai
United States
18 days using the app
April 12, 2022

Sherrod was kind enough to assist me in getting some answers to several questions I had related to Postscript. I'm now moving in the right direction. Their customer support staff is top tier.

professionalbreadwinners.com
United States
7 months using the app
November 16, 2021

Great customer service! Super fast at responding and helpful. Thanks Bre!!
Also, we love our reps, Andrea and Jon. They are super fast at responding and care about the success of our business.

Lynn & Liana Designs
Canada
11 months using the app
February 22, 2022

This is such a great app for businesses! Our business has grown using Postscript! I recently had a couple questions and the employees, Bre & Sandy, were so hepful! I highly recommend this app!

Eve Marie's Boutique
United States
8 months using the app
July 9, 2020

Great app and team building the product. Ive been through every different platform offering SMS/MMS marketing solutions and Postscript has been the only company to do it right! highly recommend.

Beekeeper's Naturals
United States
12 months using the app
September 10, 2021

I just started using Postscript and it's already paid for itself. Excited to see the growth. Customer service is top notch (thank you Michael) and the site is super easy to use. 10/10 recommend.

By A Thread Boutique
United States
28 days using the app
February 22, 2022

I've chatted with 2 customer service agents since adding this app about 2 weeks ago. They are very helpful with anything you have questions with which I appreciated. I am loving this app so far!

Goldie Vines
United States
19 days using the app
November 10, 2021

Love this company (and app)! We have seen HUGE success with our SMS program. We owe a big thanks to the help we've received from Postscript, too. They are quick to reply and always super helpful.

Micro Kickboard
United States
4 months using the app
May 8, 2020

This has my sales doubling now I can send campaigns to my clients via text! I was having trouble adding the Gif to my messages but their customer service via chat was on it 100%... I LOVE IT HERE

Naked Truth Hair
United States
24 days using the app
November 20, 2020

Postscript platform is intuitive and easy to use. And when I have questions the customer support via live chat has been awesome, quick to respond and resolved all the questions. Thank you Shannon!

Nella Pima
United States
About 18 hours using the app