Reviews (1,205)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

Edited July 1, 2020

Zev is amazing! I figured out the problem that I had by myself. However, he went above and beyond to explain and help optimize the app for my store. Super informative and answered all my questions!!

Subtle Lashes®
United States
5 days using the app
July 30, 2020

This app has shown as great new revenue on top of what we're doing from other channels like email. Perfect addition for any shopify store and super helpful, prompt customer service for any questions.

Woolx
United States
3 months using the app
December 8, 2020

Postscript has already increased our SMS subscribers by almost double in the first week of using the app. Plus their customer service is off the charts good! Always helpful and extremely personable.

FOND Bone Broth Tonics
United States
7 days using the app
Edited October 21, 2021

I am loving this app so far! I've had it for just a few weeks and it's already paying for itself! Plus, the customer service is top notch. They were quick to respond and help me with questions I had.

The Crafted Makerie
United States
17 days using the app
Edited September 17, 2020

I really love the simplicity and ease of use with this app. Tried a couple others before this and really liked how easy postscript made it for us to get setup and going. Results have been great too!

SpicyIce
United States
About 2 months using the app
April 6, 2021

Wonderful customer service. Super easy to reach out to, many available articles to help and if you can't find the answer, prompt response on the chat with a super friendly person available to assist!

Barton Perreira
United States
About 1 month using the app
September 3, 2021

It has generated some sales for me, but it is hard at times to find the discount codes. I was surprised when I had a few sales and they had used a discount code where I didn't know it was coming from.

J & M Designs LLC
United States
4 months using the app
November 29, 2021

I just had Michael as a rep and he was PHENOMENAL! Got my issue corrected within minutes and showed grace towards my account. I am so very excited to use Postscript for my store! Thank you guys again!

SBDNC Apparel
United States
10 months using the app
December 1, 2021

Blown away by the immediate increase in revenue, exceptional onboarding experience led by Paris, and the seamless integration with Shopify. My only regret is not signing up for Postscript much sooner!

Angela Caglia Skincare
United States
14 days using the app
May 8, 2019

PostScript is a great way to start marketing to your customers via SMS. Every year we have a bigger and bigger share of users shopping via mobile, and SMS is quickly becoming a vital way to reach them.

Crowdmade
United States
2 months using the app