Reviews (1,205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.
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We just started using Postscript yesterday and are loving the progressive nature of the app. It is also an extremely affordable way to market as we grow our small business! The chat support is crazy fast!
I just downloaded it not too long ago and so far am loving it and all it's features. I had a question about set up and the customer service rep Zev was SUPER FAST getting back to me. So far, very pleased.
I have only been using Postscript for like 3 days but it seems to be a great SMS platform. Much better and straight forward compared to one I have used in the past. And their chat support is very helpful!
MICHAEL LITERALLY IS THE BESTTTTT CUSTOMER SERVICE REP EVER !!! HE LITERALLY SOLVED ALL MY ISSUES AND EVEN HELPED ME UNDERSTAND MORE ABOUT CREDITS !!! HE NEEDS A RAISE !! BEST APP EVER !! THANK YOUUU !!!!
I needed help with a campaign and customer service rep Kyler was awesome, very quick to respond and handled the situation promptly. I'm impressed with her expertise in handling the matter. Thanks so much!
Faith on the support team was a rockstar in helping out with a keyword configure/opt-in issue. Support has always been helpful and very responsive. Can't wait to see how the platform continues to evolve.
Taylor was AWESOME!! She was a such big help and was quick to answer any questions I had with great knowledge all around! I have a lot on my plate and she helped put my worries at ease. Thank you Taylor!!
Love this app! My customer's love getting text messages, and the customer service is top notch! I've used a few other services and none are as good as Postscript. So user friendly; I'm a customer for life!
Best text messaging app I have used thus far. Customer service is great, Shannon did an excellent job answering all my questions and helping me to get set up correctly. Highly recommend this app, high ROI!
Postscript is great! I have found that using it has really kept my sales up compared to using only social media marketing. Thanks so much to Faith in customer service for helping me when I needed it today!
