Reviews (1,205)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

September 8, 2020

We used this app to set up our subscription management for Recharge & Shopify via SMS and so far it's making everything run much smoother. Really simple setup and great, prompt and helpful customer support.

GO BIG
United States
5 days using the app
Edited January 4, 2022

I've tested a few SMS options out there, and feel PostScript is the best. They stand out for theire exceptional customer service, and the overall experience for both my team and our customers is excellent.

NativePath
United States
Over 2 years using the app
June 30, 2023

I love postscript It has really helped elevate my brand with staying in front of our customers. The customer service is on point and very helpful. Most campaigns that we have ran have been very successful.

www.lifesjourneyclothing.com
United States
Almost 2 years using the app
May 17, 2021

We love PostScript! Jared & Tyler were super helpful in answering all of our (many) questions. Excellent setup team who will help you along the way! The incremental 10k a month in sales doesn't hurt either.

Happy Wax
United States
3 months using the app
June 27, 2021

I just started using this app, installed it didn't really set it up and got a conversion in the first week, customer support is awesome, Sherrod helped me during offline hours. Would definitely recommend it.

The Penthouse Closet
United States
21 days using the app
December 23, 2020

I'm new to this app but have already gotten excellent help from the onboarding team as well as the chat. That's an excellent sign of great things to come! Initial onboarding was fast and easy, and very clear.

Cusa Tea & Coffee
United States
5 days using the app
June 4, 2021

I contacted support to learn about subscription plans. Morgen was the person working with me; she was very helpful and nice. I'm very happy with the outcome. Thank you Morgen, you are FUNKY CONFETTI AMAZING!!

Funky Confetti
United States
About 1 month using the app
June 25, 2021

My customers love the automated messages and i love the campaigns! I get a ton of engagment and my customers (as crazy as it seems) truly appreciates it. Especially when i put the message "By _____ the owner"

Alpha Pigments
United States
11 days using the app
June 9, 2020

One of the best apps for SMS marketing I have found for shopify stores. Very useful and user friendly and setup takes minutes.
And Zev from customer service is a class act. Really good setup and tech support.

Poly & Bark
United States
About 15 hours using the app
Edited June 11, 2020

You need text marketing and you need this app we have increased our revenue by 30% since moving to postscript. Our Marketing agency showed us this and now we are hooked. We have over 7 text automations setup.

Swank A Posh
United States
4 months using the app