Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

Edited April 27, 2020

We used this app to directly SMS our customers that left us their phone numbers over the last 14 years. This is a great way to first-line contact a large group of people who are already interested in your business.

shopnomads
Canada
28 days using the app
April 1, 2021

This app has been really successful for us in our free trial period and we will be "subscribing"! I am so impressed with their customer service chat option. Sylvia was a great help to me in figuring everything out!

mon petit shoes
United States
14 days using the app
June 10, 2021

Postscript is an awesome app! My shop has had a lot of recommendations to use it and so far has been super helpful! I have had a few questions and their support was super friendly and helpful! 10/10 would recommend!

Unhinged Fabrics LLC
United States
5 days using the app
September 21, 2021

Kyler is a rockstar. She got me set up and fixed my issues quickly and effectively. She truly knows what shes doing and made me comfortable with the platform. Thanks postscript for the low friction sign up. Im sold!

Kala Therapy
Canada
3 months using the app
Edited December 17, 2020

So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive! So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive!

Macoma Boutique
United States
13 days using the app
March 16, 2022

Kyler was amazing helping with things I didn't understand being new to the program. It seems a little overwhelming at first, but with the Postscript team available for Chat, It makes it completely doable for anyone.

Apex Motor Supply Co
United States
7 days using the app
May 19, 2020

Great app to do text marketing! Fairly easy setup and great customer service! I do think it's a bit more expensive than other text platforms, but I think I prefer it because of the ease of use and the upfront pricing.

Orcas Lucille
United States
7 months using the app
February 16, 2021

I love how we can interact directly with customer's phones, it's like meeting them in person. The campaign feature is also great for promotions. The app is easy to set up and use. Customer service is prompt and great!

Sömn Home
Canada
About 3 hours using the app
June 2, 2021

I have just installed this app about a month ago and so far I have already seen conversions, I had some questions and Morgen was very helpful and answered them thoroughly! i highly recommend this app for your business!

glazdjewels
United States
About 1 month using the app
December 2, 2021

I've had some issues with Postscript accidentally filtering our messages which has been hard but Michael from customer support has been such a great help with everything in regards to getting this problem figured out.

b.WR
United States
14 days using the app