Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

July 8, 2021

The customer service is significantly more supportive than SMSBump. So for the integration process has been nothing but seemless. I had the pleasure of working with Sylvia. She made sure that all my question were answered.

Ice Out NY
United States
About 16 hours using the app
October 26, 2020

I am using the app for text marketing. My welcome and abandoned cart emails were extremely easy to set-up. Our list is growing daily. Also getting my questions answered on "chat" has been so easy. I highly recommend the app.

Reesey B's Boutique
United States
13 days using the app
June 22, 2020

Super excited to start using this app. We're early into our trial and just setting everything up. The support staff have been great - very responsive, helpful and patient! Excited to start implementing the Postscript features!

Modern Karmavore
United States
2 days using the app
November 25, 2021

Postscript has been an amazing partner to work with to launch our SMS program. Their team is very knowledgeable about SMS and not to mention, very good people to work with. I highly recommend Postscript for all Shopify stores.

Four Sigmatic
Finland
About 2 months using the app
October 24, 2020

Seriously good marketing app. Text message marketing performs a lot better vs email- especially on mobile. Postscript is super easy to setup and works fantastically. Great support and team including the CEO and Zev. Thanks team

TheCustomGoodsCo
United States
About 1 month using the app
January 1, 2021

We just onboarded this past month. Everything is going well so far and the service is great. We had some questions on NEW YEARS DAY and the support team was very responsive still. Thank you to Zev for helping us out right away!

Huron
United States
15 days using the app
February 19, 2021

customer service is amazing, they offer all types of options for sms needs, compared to other platforms they offer way more and their pricing is way better 5 stars from us! thanks for all your help - Southern Style Tee's & More

Southern Style Tee’s & More
United States
About 3 hours using the app
Edited May 1, 2019

Amazed by how user-friendly and effective Postscripts text solution is. Highly recommend everyone to add text marketing to their marketing mix. Also, the guys behind Postscript are amazing and so easy to deal with. Best service!

STAUD
United States
4 months using the app
Edited October 22, 2020

Just downloaded this app and I have seen great response from the sign up campaign. My customers are super excited about it. I had a little issue that I couldn't figure out and the support team were amazing and super responsive.

Glamour and Lace Boutique
Canada
5 days using the app
January 20, 2021

Just signed up- but LOVING this app so far! I can create texts that look like they are actually coming from me, not a "robot". Customer service is exceptional too! Very helpful and friendly. (Thank you Bryan!!) Highly recommend!

KaiKini Bikinis Custom Swimwear
United States
7 days using the app