Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

October 12, 2020

Platform is great and userability is amazing. Really customisable and easy to use! Customer service is great as well (Zev) dealt with an issue for us and it was resolved within minutes. Really friendly and professional!

CRAFTD London
United Kingdom
3 months using the app
March 6, 2021

I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.

JamieRose & Co.
United States
5 months using the app
May 11, 2020

I love this app!! The flows are amazing and I love that I can send pictures and GIFS to my customers they love them and they love they can respond back to us in a message and ask questions! Customer service is top notch@

Gypsy Ranch Boutique
United States
6 months using the app
December 16, 2020

This app is totally amazing!! My first 30 days were free and it was an amazing offer! Sylvia helped me understand it a lot more! ALL of the representatives goes above and beyond! i appreciate their help! Great job guys!!!

Hair By Honeyy
United States
About 1 month using the app
December 22, 2020

Recently implemented Postscript and excited to use it for our SMS marketing campaigns. The customer support team is extremely helpful and very fast at responding! I highly recommend Postscript to any e-commerce business.

OJOOK
United States
About 23 hours using the app
November 19, 2021

We started with Postscript on October 1 and in our first month, increased our ROI 48.3Xs! Stephanie, Lauren, and their whole team are so helpful and respond quickly. Glad we switched from our old SMS service to Postscript!

Nuzest USA
United States
3 months using the app
December 28, 2021

The Postscript team has gone above and beyond helping us launch and scale our SMS program. We have a blast working with them and have been continuously impressed with their level of expertise, attentiveness, and kindness!

Lovepop
United States
Over 1 year using the app
July 27, 2022

Sandy Q. is AMAZING! Your knowledge, speed, and recommendations to help me improve my automations and connection to my customers just "wowed" me! She is the exact professional needed when working to improve your business.

DRESSCODE Boutique
United States
About 1 year using the app
June 9, 2020

The best tool for SMS & MMS Marketing + Great Sales & Support team! Shannon is a superstar who understood our requirements and at times expedited their dev team to add new functionalities to help us in our automation setup.

MaryRuth Organics
United States
2 months using the app
April 6, 2021

Best SMS app out there! So many services the service stops after the sales call but with Postscript the customer support team is unbelievable and continues to win you over time and time again. Stop searching - just sign up.

Marea Wellness
United States
About 2 months using the app