Reviews (1,205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.
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Great support! The Postscript team never fails to give us quick resolution to any questions we have, technical, strategy or whatever! Always there to point us in the right direction and never leaves us hanging
An amazing investment! Great customer service! My texts account for 15-20% of my sales. I can't help but think, that's 15-20% I wouldn't have if I didn't have Postscript! Definitely worth it! Highly recommend.
We just switched to Postscripts from another text marketing company and have been blown away! The customer service is the best we’ve ever had and not to mention the app itself is amazing! Thank you Postscripts!
Great customer service team, really helped us out onboarding and continues to be helpful as we build our SMS program! Platform is intuitive and has great features, plus they're continually coming out with more!
Been using Postscript for SMS campaigns and have to say that they have great customer support and the platform is super easy to use. I would recommend the platform to other brands looks to create SMS campaigns.
Love the app so far! And AMAZING customer support. It's Sunday on Thanksgiving weekend and Sean has been helping us and answering newbie questions for hours. It feels like 1 on 1 VIP support! Highly recommended.
PS Customer Service is TOP NOTCH. Talking to real people, real time, helping set up a second PS application on another site. Highly recommend. If you aren't using SMS in your marketing plan, you are missing out.
The best SMS app ever! Support is really patient and helped me to solve my concerns. I feel the care of their support team and they follow up just to make sure my concerns are solved. I really recommend this app.
So far so good. We have our first campaign running to convert our email customers to text customers and it is going great. The interface is easy and intuitive. Michael hooked me up via chat when I had questions.
Had some double numbers come in and Sylvia got everything sorted right away. She provided 3 solutions that would be effective, and let us know different ways she could help on the back end. Great customer service!
