Reviews (1,205)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

February 12, 2021

Not only is it a great app but the service is excellent as well. Was able to get on a chat session and be given options to resolve my issue and even walked through. I'd highly recommend Postscript

Buckets Brand, Inc
United States
5 months using the app
June 7, 2021

Morgen was so beyond helpful with every question I had! She sent over step by step video tutorials to walk me through each step without any confusion. Thank you again for the help and great app!!

that fcking feminist
United States
29 days using the app
May 4, 2022

This app is great for all levels of an e-com stores sales funnel, as well as keeping up with customers, offering customer service, and so much more. It's easy to use and has helped so much so far!

DXDivers
United States
2 months using the app
September 30, 2022

These guys do everything for us! Come up with ideas, schedule and manage campaigns and flows. Has been the best experience after switching from a larger software. I will not be leaving these guys

Frost Buddy
United States
8 months using the app
Edited May 14, 2020

My customers love their text messages! I love that I am able to set up campaigns and send my new customers some love! Highly recommend this app if you're looking for a great text messaging service!

Ess Tee Marie Boutique
United States
4 months using the app
Edited June 21, 2025

Just started using post script and it has been great so far. The customer service team is amazing. Was having a small issue and they got right on it! Looking forward to purchasing the subscription.

Savage Hair Co.
United States
Over 1 year using the app
September 4, 2020

Chose POSTSCRIPT for my SMS because it is so user-friendly, the onboarding was amazing, and if I ever need any help or guidance Shannon is a rockstar! Highly recommend this app! It's making me $$$!

iOgrapher
United States
10 months using the app
October 14, 2020

Super great app that is user friendly. It has been an excellent source of revenue and channel to reach our customers in a meaningful way. Their prices are much better than a lot of competitors too.

Grass Roots Farmers' Cooperative
United States
Over 1 year using the app
May 17, 2021

Tyler was super helpful! I am currently on the free trial, but I am loving it so much. Super easy to set up & navigate. I cannot wait to see how this helps my customers stay in the loop. Thank you!

Delaney & Co. Mailers
United States
6 days using the app
March 25, 2020

Excellent, cost effective SMS and MMS platform. Support is quick and implementation is a breeze. Our customers love the quick text updates we send and we love that it's easy to use and track results.

Lane Boots
United States
10 months using the app