Reviews (1,204)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

August 17, 2020

The customer service is fantastic. They were able to assist our brand in bringing our previous customer subscribers to their platform. The analytics and segmentation of the lists are well coordinated and we definitely recommend Postscript SMS if you're looking to improve open rates and reach your most valuable customers.

Hidden Hills Watch Co.
Canada
1 day using the app
March 23, 2021

Recently made the jump to Postscript and so far, the results are quite encouraging. We are now capturing both email and mobile numbers with a single popup and the subscription rate is higher than what we have been getting for email addresses alone with the other App. Definitely recommend Postscript and their Support team!

Epica
United States
6 months using the app
March 11, 2022

Bre provided excellent customer service. She was prompt and very detail with her response. A customer had an issue with the discount code, she took the time to tested it out and made sure it was working correctly and also ask another one of her colleagues to test it as well. Highly please with the service and app so far.

Sammy Cheezecake
United States
22 days using the app
September 20, 2019

The team and the product at Postscript are fabulous. They are knowledgeable, helpful, great at solving problems quickly and a pleasure to work with (look out for Adam, Sean and Shannon!) They have been highly supportive throughout the whole process of setting up and using their platform. Can't recommend them highly enough!

Oars + Alps
United States
About 1 month using the app
July 29, 2020

I've a few weeks into my trial and loving the app! Already saved over $500 in abandoned carts. We'll definitely be staying on as paying customers.
I loved how they walked me through the setup in the beginning so that we know we're doing everything by the book.
The automations are gold. And the customer service is top notch!

Club EarlyBird
United States
16 days using the app
November 25, 2020

I love Postscript for our SMS program. It integrates seamlessly with Klaviyo and Shopify, allowing us to have a robust omnichannel marketing presence and offer exclusive access to our SMS list. Postscript's customer service is also top-notch! You won't be disappointed with the functionality and operations of this mighty app.

Wise Ape
United States
9 months using the app
January 21, 2021

I tried all possible Apps in Shopify for the Pure SMS marketing and this is the best app I found, they have the best support and knowledge and also postscript SMS Marketing have a mobile pop up feature which help a lot for our Website: www.sugar-art.ca The app providing huge profit for our Corporation! Thank you Postscript!!!

Sugar Art
Canada
About 2 months using the app
Edited September 18, 2020

The customer service team has been extremely helpful especially with bringing over my existing customer list and getting them put into this new texting system. Still trying to figure everything out as far as the service is concerned but so far I am very satisfied with the Postscript service & the customer service is top notch!

SimpLeigh Sassy Boutique
United States
15 days using the app
October 27, 2020

We are really excited about partnering with Postscript. First and foremost, the people at Postscript are incredibly caring and warm. Very importantly, we continually feel that they have our best interests in mind. We are really excited about the functionality as well, but wanted to highlight the people behind the service here.

Replica Surfaces
United States
29 days using the app
January 28, 2019

This is an absolute amazing App. I highly recommend to anyone looking to grow their business. The results are great and even better is the customer service. You can actually talk a real person if you have questions and they are sooooo helpful. Again, thanks so much for this app. Great results from these campaigns. Namaste!

Taspen's Organics & Holistic Wellness Center
United States
4 days using the app