Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

May 18, 2026

Great for watching customer behavior, what they are interested in and issues they encounter.

Seek Truth Graphics
United States
About 2 months using the app
Propel Commerce replied May 19, 2026

Hello friends at Seek Truth Graphics,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

April 9, 2026

Love the visibility to see when my site is being viewed, what they are looking at and what time of the day is the most important for my audience. Great data to help the conversation. The support and customer service team is outstanding!

Get DAH Designs
United States
3 months using the app
Propel Commerce replied April 10, 2026

Hello friends at Get DAH Designs,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

May 14, 2026

Great and useful app with very quick and professional assistance when answering questions. It provides clear, reliable help and makes it easy to get the information you need without delay.

Stofftime
Germany
2 months using the app
Propel Commerce replied May 15, 2026

Hello friends at Stofftime,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 25, 2026

Very smart app. The weekly recap email is also an interesting feature. Loving it so far.

La Belle Boutique
Martinique
8 days using the app
Propel Commerce replied June 26, 2026

Hello friends at La Belle Boutique,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

October 11, 2026

good very good

Maison Gonfier
France
4 months using the app
June 16, 2026

Good app

Revuro
United States
7 months using the app
Propel Commerce replied June 17, 2026

Hello friends at Revuro,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 5, 2026

muy bueno me gusto

Ambienta
Paraguay
About 1 hour using the app
Propel Commerce replied October 6, 2026

Hola, amigos de Ambienta:

¡Gracias por la reseña tan fantástica! Valoramos mucho su apoyo. ¡Disfruten de la aplicación y que su negocio siga creciendo con fuerza! 🚀

- Hernane, de Propel Commerce

October 3, 2026

ok

NIVVA
Poland
19 days using the app
June 15, 2026

fantastic app

Max-RPM
United Kingdom
2 days using the app
Propel Commerce replied June 16, 2026

Hello friends at Max-RPM,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 30, 2026

App is very good and accurate with recordings as well as heat maps, Highly recommend. Price friendly for starter stores but gets used up quickly.

BrisCollection
Ireland
3 months using the app
Propel Commerce replied March 31, 2026

Hello friends at BrisCollection,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce