Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

June 25, 2026

Super einfach und benutzerfreundlich.

Minilo
Switzerland
About 1 hour using the app
Propel Commerce replied June 26, 2026

Hallo Freunde bei Minilo,

vielen Dank für die großartige Bewertung! Wir wissen das sehr zu schätzen. Viel Spaß mit der App und weiterhin viel Erfolg für euer Unternehmen! 🚀

- Hernane von Propel Commerce

May 13, 2026

It is a great app, very useful. Great customer service as well

Modulo Shop
Canada
About 2 months using the app
Propel Commerce replied May 14, 2026

Hello friends at Modulo Shop,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

March 26, 2026

Very helpful for figuring out where the customers are hitting snags.

Becky Sweeney
United States
About 2 months using the app
Propel Commerce replied March 27, 2026

Hello friends at Becky Sweeney,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

May 15, 2026

J'adore cette application sa me facilite beaucoup de chose. J'ai beaucoup chercher des applications et celle-la c'est la meilleur. Je recommande à toute personne qui cherche à voir leurs visiteur live et/ou replay.

Twinkles & Winkles
Canada
About 1 hour using the app
Propel Commerce replied May 18, 2026

Bonjour les amis de Twinkles & Winkles,

Merci pour cette critique IMPRESSIONNANTE ! Vous êtes très apprécié. Profitez de l'application et donnez plus de pouvoir à votre entreprise ! 🚀

- Tom @ Propel Commerce

March 25, 2026

The app is so easy to use! The data it provides is extremely useful and the customer service is great!

Arte Comercializadora
Mexico
7 days using the app
Propel Commerce replied March 26, 2026

Hello friends at Arte Comercializadora,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 24, 2026

Very useful app.Easy to use.Heatmap is top notch

KiddoCuisine
Canada
2 days using the app
June 18, 2026

Works very good so far and good service!

Bare Living
Netherlands
About 19 hours using the app
Propel Commerce replied June 19, 2026

Hello friends at Bare Living,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited September 20, 2026

Very nice app and customer service!

Medux.pl
Poland
2 months using the app
June 15, 2026

perfect app. can get a lot of information

Diego & Silvia Madrid
Netherlands
2 days using the app
May 2, 2026

Can't say enough good things. It's beyond helpful and a life saver. Please get it!

The Guide Collection
United States
1 day using the app