Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (714)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

April 26, 2026

Wow this is a superb App. Every web owner should use it!! Don't fly blind, this is advanced vision as to what works or doesn't work on your site!

Zymol Worldwide
United States
19 minutes using the app
April 22, 2026

love the app! support is great.

Reza Origin
United States
3 months using the app
Propel Commerce replied April 23, 2026

Hello friends at Reza Origin,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 22, 2026

My favorite app for as long as I remember

WorksOfMadness
United States
2 months using the app
Propel Commerce replied April 23, 2026

Hello friends at WorksOfMadness,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 4, 2026

Nice app , very useful to understand your customer's behaviour.

Chrysothemiss
Greece
2 months using the app
Propel Commerce replied February 5, 2026

Hello friends at Chrysothemiss,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 21, 2026

Love it!

ECHT Sourdough
New Zealand
About 18 hours using the app
Propel Commerce replied April 22, 2026

Hello friends at ECHT Sourdough,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

June 2, 2026

Super useful app and really helpful support from Tom!

NASHE
Austria
6 days using the app
Propel Commerce replied June 3, 2026

Hello friends at NASHE,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 2, 2026

Great app, Tom helped me out & did a good job. Quick customer support.

Mentara
United States
13 days using the app
April 20, 2026

amazing service

xans.usa
United States
16 minutes using the app
Propel Commerce replied April 21, 2026

Hello friends at xans.usa,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

January 28, 2026

Nice amount of replays for free for newer stores. Gave me an extra 1k replays on top too!

Ad Art
United Kingdom
22 days using the app
Propel Commerce replied January 29, 2026

Hello friends at Ad Art,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 15, 2026

Best app I've found so far. Hernane been very helpful. Love the survey option as well - great addition and great implementation!

TechToast Academy
United States
22 minutes using the app