Propel Replay, Survey, Heatmap
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (715)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.
Refine
-
By rating
This is great, super simple to use, great customer service, and didnt slow things down one bit
Hello friends at Maison des Animaux Fragrances,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
Great app. Nice features to sort by customers who added to cart and other actions on the website..
Hello friends at Meta Bamboo,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
What an amazing app!
So easy to watch store behavior of your customers and the team is helpful when help is needed!
Hello, friends at UNTAMMED,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Ryan @ Propel Commerce
Propel Replay delivered exactly what it promised! It’s easy to use, reliable, and does the job seamlessly. I appreciate the smooth experience and how well it performs. Highly recommend to anyone looking for a solution that truly works!
Hello friends at Angie Treasures,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Propel Replays has a great, responsive support team. I was trying to reset my session count after dealing with a large amount of bot traffic, and their instructions were clear and easy to follow. They understood the issue quickly and helped me get everything sorted without unnecessary back-and-forth. Really appreciated the support!
Hello, friends at Hakyarts,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
Quick support with setup. We will test for a couple of weeks.
Hello, friends at OzBarefoot,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Ryan @ Propel Commerce
Great to see what customers are doing. Also really good support team helped me out in a flash. I like the app.
Hello friends at Poker Provoke,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
The app works great and is much more competitively priced than the alternatives. In my experience what makes or breaks an app is the customer service and here it's fast and outstanding. Big thanks to Hernane for dealing with my queries today. Definitely recommend this app.
Hello, friends at mythaicurry,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
So far, very impressed. Wish I can download videos, or analyze with AI, but I'm sure that's coming next.
Hello friends at SpiceQuest,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Best free tier of all the apps, UX is convenient, and especially post customer events, hotjar and microsoft clarity have been a nightmare to setup making this much much more convenient.
Hello, friends at StompLight,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Ryan @ Propel Commerce
