Propel Replay, Survey, Heatmap
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Reviews (713)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.
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Useful app to understand customer journeys and popular pages.
Hi Matthew!
We received your review and we're sorry to hear you had to uninstall the app!
We could have easily fixed it by re-installing the app in the theme code. We were on holiday on Monday when you messaged so we could not get back to you quickly.
If you're willing to give us another chance, we'd make sure the app will always work. 😊
- Leo @ Propel Commerce
Chris assisted me with no issues! He was also able to fix my issue
I love it!! Very accurate and very helpful knowing where my customers are going and what issues they may be experiencing while shopping with me.
Hello friends at BeYOUtifully Comfortable,
We're glad to hear our app is helping your business! Thanks for the review, Rita! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Great App! It works just as expected, helping me identify areas for improvement in my store and pinpointing buyer issues.
Hello friends at MoeMoeKyun,
Thank you for the fantastic review! Your support is truly valued. Wishing you continued success with your business, and may you thoroughly enjoy using the app! 🚀
- Tom @ Propel Commerce
Fantastic application with minor issues. Support team is willing to resolve issues and this goes a long way with customers (in my opinion).
Thank you!
Hello friends at Seriously Fast Sharpening Supplies,
Thanks for the AWESOME review, Michael! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Works great. Just as good as more expense versions out there. Good customer service as well
Hello friends at Tristar Plants,
Thanks for the review, Vonda! YOU ARE AWESOME! Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Great app, super easy to use and helpful! Client support works amazing, they get in touch with you immediately and help with whatever you need.
Hello friends at Neeka Studios,
Thank you very much for the review, Veronika! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
I would recommend this app to keep track of what people are viewing in your store. Customer service is Amazing! Prompt, knowledgeable and thorough. Tom was extremely helpful!
Hello friends at GiddyGoatStore,
Thanks for the AWESOME review, Valerie! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.
Hello friends at Danielle's Dazzled Gifts,
We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Easy to Navigate, good assitance by the support team. overall great experience
Hello friends at Hukum Jaipur,
Thank you very much for the review, Hukum! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
