Propel Replay, Survey, Heatmap
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Reviews (713)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.
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I installed the app about one month ago and so far it does what it says for the most part. I'm mainly interested in seeing the behaviors of my website visitors and the replays help with this. I'm still learning how heatmaps work so I can't give a full review on it, yet. Overall, I like the app and would recommend especially for new users. Customer service has been amazing so far and quick with responses.
Hello friends at JJ Limitless,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Thanks guys! They respond very quickly and do their job well!
Hello friends at QUALLYTY.STORE,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀
- Tom @ Propel Commerce
easy to use, and quick beneficial insights
Hello friends at GS Plant Foods,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀
- Hernane @ Propel Commerce
Tive um problema de pagar o app e ele não funcionar direito, então desinstalei o app e quando fui instalar novamente estavam me cobrando novamente. Entrei em contato com o suporte, leram meu comentário, não responderam e sairam do chat. Não recomendo!
Olá, lamentamos muito que você não tenha conseguido entrar em contato com nosso suporte. Nosso suporte está disponível 16 horas por dia, e sua mensagem foi recebida na sexta-feira às 19h, quando nossa equipe já estava offline. Gostaríamos muito de ajudá-lo(a) com qualquer problema que esteja enfrentando. Entraremos em contato por e-mail para ver o que podemos fazer para ajudar.
Vlad was awesome great app and support
Great app, simple to use, and when you need a hand, their team is to help and offer suggestions.
Hello friends at Good Day Optics,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀
- Tom @ Propel Commerce
very nice app for session recording. I like it better than microsoft clarity for the simple, built for shopify and not laggy UI
Hello friends at PURENIN,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀
- Tom @ Propel Commerce
A very useful and easy to use application. I recommend it for those who want to check where conversions are being lost
Hello friends at MYGRACE,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀
- Tom @ Propel Commerce
Great app so far, on the free plan and already its helped me understand now customers are navigating my website with video replays of their sessions, great app!
Hello friends at Deer & Cactus,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀
- Tom @ Propel Commerce
Yes, Propel Replays has been really helpful so far. It’s easy to use and gives us a much better understanding of how visitors interact with our store. It has also helped us spot a few things we probably wouldn’t have noticed otherwise.
