Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (712)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

October 10, 2026

Really helpful for our webshop!

FociMűhely
Hungary
10 months using the app
October 8, 2026

Super fast with help! I love this app! I wish I got it sooner

MLABEL.
United States
About 13 hours using the app
Propel Commerce replied October 9, 2026

Hello friends at MLABEL.,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

October 5, 2026

Fantastic app and super customer service. Really happy with this and it's amazing how much it actually helps.

The Christmas Pyjamas
United Kingdom
About 1 month using the app
Propel Commerce replied October 6, 2026

Hello friends at The Christmas Pyjamas,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

October 4, 2026

Great so far.

Grainline
United States
22 minutes using the app
October 2, 2026

One of the best apps I downloaded for my store I wished I installed it sooner. I know a lot more know about my customers that I wish I knew earlier.

Bivvi
United States
1 day using the app
Propel Commerce replied October 5, 2026

Hello friends at Bivvi,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

September 28, 2026

Great app providing good session replays

ShopX Commerce
Pakistan
6 months using the app
Propel Commerce replied September 29, 2026

Hello friends at ShopX Commerce,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

September 22, 2026

I would use this app all the time

Smash Price Shop
Germany
About 1 hour using the app
Propel Commerce replied September 23, 2026

Hello friends at Smash Price Shop,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

September 20, 2026

must have app

Migant
Cyprus
5 days using the app
September 19, 2026

Great! I like Propel Replays

SOOXOS
United Kingdom
Over 1 year using the app
September 17, 2026

It's early days, but already impressed with the app and customer support.

Verse Perfume
United Kingdom
About 19 hours using the app
Propel Commerce replied September 17, 2026

Hello friends at Verse Perfume,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce