Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

September 15, 2026

Hands down the best app Ive used for monitoring my website and getting diagnostics. Less expensive too. GET IT.

Uglys Eyewear
United States
6 days using the app
Propel Commerce replied September 16, 2026

Hello friends at Uglys Eyewear,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

September 14, 2026

Great Support, with fast feedback and help.

Barefootloft
Austria
About 2 hours using the app
Propel Commerce replied September 15, 2026

Hello friends at Barefootloft,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

September 8, 2026

Enjoy the customer insights we are able to achieve with this tool.

CAPTRON North America
United States
6 months using the app
Propel Commerce replied September 11, 2026

Hello friends at CAPTRON North America,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

September 4, 2026

Great, I like it

HomeRun Prints
United States
28 days using the app
Propel Commerce replied September 4, 2026

Hello friends at HomeRun Prints,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Hernane @ Propel Commerce

September 4, 2026

A must have app for customer analysis.

DS Artwork N Design
United States
8 months using the app
Propel Commerce replied September 4, 2026

Hello friends at DS Artwork N Design,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Hernane @ Propel Commerce

September 3, 2026

Love this app. On it 24 7!

Inblissjewelry
United States
Over 3 years using the app
Propel Commerce replied September 4, 2026

Hello friends at Inblissjewelry,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Hernane @ Propel Commerce

September 2, 2026

Love this app!! Soo helpful with my business :)

angelswhohustle
United States
About 2 years using the app
Propel Commerce replied September 3, 2026

Hello friends at angelswhohustle,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

September 2, 2026

have been using this app for all my stores its worth it!

DELLAWELL
Belgium
3 months using the app
Propel Commerce replied September 2, 2026

Hello friends at DELLAWELL,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

September 2, 2026

Fantastic app - really brings out all the rubbish visitors and allows to focus on what's next.

Neon Frame Studio
Australia
7 months using the app
Propel Commerce replied September 3, 2026

Hello friends at Neon Frame Studio,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

September 1, 2026

Great User experience and support

Higher Nature
United Kingdom
4 months using the app
Propel Commerce replied September 2, 2026

Hello friends at Higher Nature,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce