Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (712)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

September 1, 2026

It's a 5 stars for me. It does the job and the interface is very easy to handle. A+++

The one day club
United Kingdom
4 days using the app
Propel Commerce replied September 2, 2026

Hello friends at The one day club,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Hernane @ Propel Commerce

August 29, 2026

Great initial experience with them

Taj AlArab
Bahrain
About 16 hours using the app
August 29, 2026

Really helpful app and got to learn a lot of customer insights and intent.

Vertees
United States
5 months using the app
August 27, 2026

Great for CRO

ManMade
United States
22 days using the app
Propel Commerce replied August 28, 2026

Hello friends at ManMade,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Tom @ Propel Commerce

August 24, 2026

great

Place Maps
Belgium
About 2 hours using the app
Propel Commerce replied August 25, 2026

Hello friends at Place Maps,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Hernane @ Propel Commerce

June 16, 2026

Wonderful app, fast support and fixing all issues/adding new features by the support that are actually necessary

Lifted Clothing
Poland
11 days using the app
Propel Commerce replied June 17, 2026

Hello friends at Lifted Clothing,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 14, 2026

Really useful I can understand where ppl stop

RO
Italy
4 months using the app
Propel Commerce replied October 15, 2026

Hello friends at RO,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀

- Hernane @ Propel Commerce

October 5, 2026

tres bonne application pour analyser les comportements des acheteurs et identifier les points bloquants lors de la navigation ou du passage en caisse je recommande !!

DECOETDESIGN3D
France
6 months using the app
Propel Commerce replied October 6, 2026

Bonjour à l'équipe de DECOETDESIGN3D,

Merci pour cet avis GÉNIAL ! Nous apprécions énormément votre soutien. Profitez bien de l'application et plein de succès à votre entreprise ! 🚀

- Tom @ Propel Commerce

May 11, 2026

Used the app to see how customers were navigating the store. It helped us to fix a few issues that impacted the user experience, such as removing banners/pop-ups that blocked the view on mobile and also image issues.

Art Haus and Co
United States
2 days using the app
Propel Commerce replied May 12, 2026

Hello friends at Art Haus and Co,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

September 16, 2026

me gusta es fácil de usar y me ayuda a entender el comportamiento de mis clientes

Ruphay Velas
Spain
6 months using the app
Propel Commerce replied September 17, 2026

Hola, amigos de Ruphay Velas:

¡Gracias por la reseña tan fantástica! Valoramos mucho su apoyo. ¡Disfruten de la aplicación y que su negocio siga creciendo con fuerza! 🚀

- Hernane, de Propel Commerce