Propel Replay, Survey, Heatmap
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Reviews (715)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.
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thank you for the amazing app it is really helpful am able to track my visitors activity which helped me providing them with what they are looking for
Cheaper than other apps, clean interface. Seems pretty good so far. Only thing I would love to see is charged per sessions not per page clicked by user :)
Hello friends at BEARD PRODUCTS MADE IN NZ,
We're glad to hear our app is helping your business! Thanks for the review, Lejon! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
amazing app. very quick to reply almost instantly. the video recordings are very very clear and not laggy at all unlinke other apps. highly recommended!!!
Hello friends at Retros.ae,
Thanks for the AWESOME review, Mohamed! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Great customer service! Great app and very easy to use! So happy that I downloaded it, it's a great way to see what your customers are most interested in!
Hello friends at Luxe 3 Thirteen,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
It is a very useful app. It tracks all visits as opposed to Hotjar.
It has a lot of recorded session, doesn't cost much and has no impact on website speed
Hello friends at Upgraderide,
We're glad to hear our app is helping your business! Thanks for the review, Andrii! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Great app and works, we just installed it and it helps us learn more of what to improve on our website to make our website even more fun to use and shop on!
Hello friends at Freaky Shoes®,
We're glad to hear our app is helping your business! Thanks for the review, Peter! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
I just downloaded the app and I am enjoying it so far. I like that it shows the persons location and allows IP blocking. This is only day 1 but so far so good!
I'm new to the app but so far very pleased. Hoping to gain valuable insight on user experience. The customer service is excellent. Prompt attention to questions. No complaints so far!
Hello friends at Signastyle,
Thanks for the review, Kelly! We hope you make use of the app's full potential to improve your sales. We're always here if you need help. More power to your business! 🚀
- Leo @ Propel Commerce
I have just started using this app. It looks great overall, has pretty much everything I need, and is affordable compared to other similar tools in the market. Definitely recommend using it.
Actually watching people scroll through the site has helped more than any analytics possibly could. It's an invaluable app and everyone should use it. Would give 6 stars were it an option....
Hello friends at charlesbrooksphotography,
We're glad to hear our app is helping your business! Thanks for the review, Charles! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
