Propel Replay, Survey, Heatmap
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Reviews (715)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.
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Awesome app! I upgraded to the £9.99 paid version almost straight away and have already noticed some patterns that are occurring on our store which can be amended. Its pretty addictive though!
This app is awesome and only keeps getting better. ITs definitely a keeper and and a must have for fixing conversion issues or dialing in on visitors most visited page, most viewed products etc.
I haven't had the app long but so far I'm very impress with the level of detail that each recorded session provides. The interface is easy to use and support team is very knowledgeable and helpful.
Hello friends at MaxwellAlxnders,
Thanks for the AWESOME review, Brian! Please feel free to reach us back should you have any concerns. Always happy to help. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I've used other session recorders and this one is great! It's easy to use and I love the analytics features. The free plan only gets 400 page views but they have very cheap plans for smaller stores.
Hello friends at Cahaba Dermatology & Spa,
Thank you very much for the review, Joel! We're glad you find our app useful. More power to your business!
- Leo @ Propel Commerce
I love this app from the word go. It enable us to get a real insight in spotting potential floors in our store and how to improve our customers experience in addition to Shopify's analytics. Great tool.
Hello friends at stefanromeoprints,
That's awesome to hear! We're so happy it's helping you get real insights from shop! Thanks so much for the awesome review 😊
- Chris @ Propel Commerce
Been using this for a few months, and really love all the data I can see from my customers who visit our site. I've been able to resolve some pretty major issues as well thanks to watching these videos
Hello friends at halfpricedmacs,
Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
So far this is working great, lots of options and love I can block my own IP so that I am not wasting recordings on when i am making sure things on the site are correct. I also love the detailed reports it sends
It's a really great app, it's very fast and easy, you can see your customers' screen and monitor them to understand their mentality, and this helps you in developing your business, I recommend this app it's beautiful
Awesome App, and great customer service when it is needed. I like when app developers have a representative online, makes life simple so that I don't have to wait a few days to get an answer. My Rep Leo was quick and informative. Thanks, Leo
Hello friends at The Bat Flip Shop,
It was a pleasure assisting you, Steven! Thanks for the awesome review! Chat us anytime you need help. More power to your business! 🚀
- Leo @ Propel Commerce
I have been using the app for some time now and its invaluable to seeing how people interact with our website. I can now see what they are interested in and how they travel through the site. Its a great addition to my bag of tools to help me manage the business.
Hello friends at 3 Gen Pen Company,
Thanks for the review, Tim! We're happy to hear that we're helping your business. Just chat us anytime if you need any help.
- Leo @ Propel Commerce
