Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (715)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

March 26, 2026

Great App. Great customer support.

Custom Jewel Company
Canada
4 days using the app
Propel Commerce replied March 27, 2026

Hello friends at Custom Jewel Company,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

March 30, 2026

Me ayuda a medir mejor mis campañas de ads

M!MADO
Spain
About 7 hours using the app
Propel Commerce replied March 31, 2026

Hola amigos de M!MADO,

¡Muchas gracias por la reseña tan genial! Se lo agradecemos muchísimo. ¡Disfruten de la app y les deseamos mucho éxito en su negocio! 🚀

- Hernane @ Propel Commerce

March 14, 2026

This app is very good. The best app about Replays and Headmaps that I've used

Korvyn
Belgium
About 15 hours using the app
Propel Commerce replied March 15, 2026

Hello friends at Korvyn,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

March 12, 2026

Great app

Caro Ruiz Studio
Australia
About 1 year using the app
Propel Commerce replied March 13, 2026

Hello friends at Caro Ruiz Studio,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

March 12, 2026

very grate app

Deals By Winley
United States
8 months using the app
Propel Commerce replied March 13, 2026

Hello friends at Deals By Winley,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 11, 2026

It is the best way to troubleshoot especially when I launch a new product.

KayarizeGifts
United States
9 months using the app
Propel Commerce replied March 12, 2026

Hello friends at KayarizeGifts,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 7, 2026

Great app, good insights

Valenza Torino
Netherlands
About 4 hours using the app
March 3, 2026

Wow, this is incredible, I am so happy I found this app!!!

Quantum Creative Designs
United Kingdom
About 5 hours using the app
June 2, 2026

Have been using the app for a week now. It is great - gives me good insight into what is happening with the visitors on my store and where they bounce off. Awesome app to improve conversions.

Dog Mom Shirts | Love Dogs Gifts
Latvia
1 day using the app
Propel Commerce replied June 3, 2026

Hello friends at Dog Mom Shirts | Love Dogs Gifts,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 2, 2026

best.

Razzaiworld.com
India
16 days using the app
Propel Commerce replied February 3, 2026

Hello friends at Razzaiworld.com,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce