Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (715)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

February 2, 2026

man no one can beat them in anything the are fast reliable cheap

Atelier Theepot
United Kingdom
2 months using the app
Propel Commerce replied March 6, 2026

Hello friends at Atelier Theepot,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Propel Team

January 28, 2026

everything worked fine

Levano
Germany
15 minutes using the app
Propel Commerce replied March 6, 2026

Hello friends at Levano,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Propel Team

January 13, 2026

Well-functioning app and excellent customer service support

Rooftopshop
Netherlands
3 months using the app
Propel Commerce replied January 14, 2026

Hello friends at Rooftopshop,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

January 2, 2026

helps a lot!

Palestine Drinks® España - AQSA TRADE
Spain
6 days using the app
Propel Commerce replied January 5, 2026

Hello friends at Palestine Drinks® España - AQSA TRADE,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

December 18, 2025

excellent & supportive team

Cat sister shops
United States
19 days using the app
Propel Commerce replied February 17, 2026

Hello friends at Cat sister shops,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 17, 2025

absolutely amazing

VasoCore
United Kingdom
13 days using the app
December 11, 2025

works like you expect it to work

Pretty In Pink
Netherlands
11 months using the app
Propel Commerce replied December 12, 2025

Hello friends at Pretty In Pink,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 10, 2025

Was looking for a tool like this to gain insights and was not disappointed! Great customer service too.

Hawkins & Co. Leather
United States
35 minutes using the app
Propel Commerce replied December 11, 2025

Hello friends at Hawkins & Co. Leather,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited October 3, 2026

Just starting with the App, but so far the support and instructions have been fantastic and look forward to what I will learn from this.

CMM Offroad
United States
10 months using the app
Propel Commerce replied December 10, 2025

Hello friends at CMM Offroad,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 3, 2025

Awesome, i love the apps, i have a better understandnig of my customers now

The Cashmere Studio
Canada
About 2 months using the app
Propel Commerce replied December 4, 2025

Hello friends at The Cashmere Studio,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce