Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

June 3, 2025

very comprehensive and great support

FondlyFramed
United States
2 months using the app
May 30, 2025

Amazing product and support , free 2000 view is very generous

CosmedicShop.co.uk
United Kingdom
2 days using the app
May 29, 2025

Tom is very helpful

Playing Cards Co. Australia
Australia
8 months using the app
Propel Commerce replied June 2, 2025

Hello friends at Playing Cards Co. Australia,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 28, 2025

Great app, does it exactly what is says on the tin! Very easy to use!

Trelune UK
United Kingdom
About 1 month using the app
Propel Commerce replied May 30, 2025

Hello friends at Trelune UK,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 18, 2025

amazing

Tiravie
United Arab Emirates
5 days using the app
May 16, 2025

It's working well so far. Thanks!

Shell Design Boutique
United States
About 10 hours using the app
Propel Commerce replied May 19, 2025

Hello friends at Shell Design Boutique,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

May 15, 2025

just started using it and it has been really helpful in understanding the customers' journeys

Suma Performance
United States
About 3 hours using the app
Propel Commerce replied May 19, 2025

Hello friends at Suma Performance,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 13, 2025

Great way to see your customers interactions with your store!

Infinity TCG
United Kingdom
9 days using the app
Propel Commerce replied May 14, 2025

Hello friends at Infinity TCG,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

May 7, 2025

Great app, works good

SmileNAU
Israel
About 1 month using the app
Propel Commerce replied May 8, 2025

Hello friends at SmileNAU,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 30, 2025

so far it's been a very useful app with great support!

CARLOMAR
United States
8 days using the app
Propel Commerce replied May 1, 2025

Hello friends at CARLOMAR,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce