Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

December 3, 2025

Awesome, i love the apps, i have a better understandnig of my customers now

The Cashmere Studio
Canada
About 2 months using the app
Propel Commerce replied December 4, 2025

Hello friends at The Cashmere Studio,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

December 1, 2025

Using a free plan currently but everything works exceptionally good!

Rubbery
Lithuania
1 day using the app
Propel Commerce replied December 2, 2025

Hello friends at Rubbery,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 25, 2025

good app

Sapphire Time
Belgium
28 days using the app
Propel Commerce replied February 17, 2026

Hello friends at Sapphire Time,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 17, 2025

great

mixxali.com
United Kingdom
3 months using the app
Propel Commerce replied December 12, 2025

Hello friends at mixxali.com,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 17, 2025

Fantastic app and great support. Perfect for our needs

Eclipse Magnetics Ltd
United Kingdom
About 1 month using the app
Propel Commerce replied November 18, 2025

Hello friends at Eclipse Magnetics Ltd,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

November 14, 2025

Works very well!

Spillerne
Norway
28 days using the app
Propel Commerce replied November 17, 2025

Hello friends at Spillerne,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 8, 2025

Love the experience. It's better than other apps I tried!
10/10 Support, 10/10 features.

SparkrLabs
United States
1 day using the app
Propel Commerce replied September 9, 2025

Hello friends at SparkrLabs,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

August 25, 2025

So far so good. Really easy to use and gives you great insight!

MODTIME
United States
1 day using the app
Propel Commerce replied August 26, 2025

Hello friends at MODTIME,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 31, 2025

Really good has helped us a lot in terms of understanding our audience

Michael Spiers
United Kingdom
6 months using the app
Propel Commerce replied August 1, 2025

Hello friends at Michael Spiers,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

July 16, 2025

amazing app. thank you so much hernane also for the support

Seifenfreund
Germany
About 11 hours using the app
Propel Commerce replied July 18, 2025

Hello friends at Seifenfreund,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce