Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (713)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this tool is highly valuable for understanding real customer behavior and improving conversions. Session replays, heatmaps, and surveys reveal UX issues, funnel leaks, and broken carts that would otherwise go unnoticed. Many use it to assess ad traffic and get clearer attribution to Shopify orders. Setup is quick, pricing is seen as fair, and support is frequently praised as fast, friendly, and proactive.

April 30, 2025

so far it's been a very useful app with great support!

CARLOMAR
United States
8 days using the app
Propel Commerce replied May 1, 2025

Hello friends at CARLOMAR,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 28, 2025

This app helps me a lot

Tailsprouts
United States
8 days using the app
Propel Commerce replied April 29, 2025

Hello friends at Tailsprouts,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

March 31, 2025

Excellent, Super fast, to the point, and easy-going.

Florida Scents
United States
10 days using the app
Propel Commerce replied April 1, 2025

Hello friends at Florida Scents,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 24, 2025

Great app and fantastic customer support!

Larosier Prints
United Kingdom
26 minutes using the app
Propel Commerce replied March 25, 2025

Hello friends at Larosier Prints,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

March 21, 2025

Great app! Everything works perfectly and as expected. Highly recommend!

LayerLabs
Czechia
4 months using the app
Propel Commerce replied March 24, 2025

Hello friends at LayerLabs,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

March 17, 2025

great app, the customer service chat is also very helpful!

wolf ghost .
Canada
7 minutes using the app
Propel Commerce replied March 18, 2025

Hello friends at wolf ghost .,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 16, 2025

Great app, good free quota compared to others

Thursday's Child
United Kingdom
About 1 hour using the app
Propel Commerce replied March 22, 2025

Hello, friends at Thursday's Childs,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

March 3, 2025

Fast and amazing support!

Terra and Self
United States
6 months using the app
Propel Commerce replied March 4, 2025

Hello, friends at Terra and Self,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

March 2, 2025

Very please so far, easy to use and very good support

Bright Heart Design
United Kingdom
About 1 month using the app
Propel Commerce replied March 3, 2025

Hello, friends at Bright Heart Design,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

February 7, 2025

amazing

Afkar Plus
Lebanon
15 minutes using the app
Propel Commerce replied February 10, 2025

Hello friends at Afkar Plus,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce